Privacy Policy
Document: Privacy policy for McLean Plumber Works and plumbermcleanva.us, effective November 7, 2026.
This policy explains what information McLean Plumber Works ("we") collects, how we use it and the choices you have. It applies to this website, our contact form and phone calls to (571) 760-4451.
Information we collect
- Contact form: your name, phone number, ZIP code, the service you choose and your message.
- Phone calls: your phone number, the time of the call and what you tell us about the job.
- Website data: basic technical data such as browser type, pages viewed and IP address, collected by our hosting provider for security and performance. We do not use advertising cookies.
How we use it
We use your information to respond to your request, schedule and perform service, follow up on work, keep business records, protect our website from abuse and meet legal obligations. We do not sell your personal information.
Call recording
Calls may be recorded for quality, training and record-keeping. Virginia is a one-party consent state: under Code of Virginia § 19.2-62, it is not a crime to record a call when one party to it consents. If you prefer not to be recorded, tell us at the start of the call.
Who we share information with
We share information only with service providers that help us run the business, such as our website host (Cloudflare) and email delivery service (Resend), and when required by law. These providers may only use it to provide their services to us.
Data security and breach notice
We use reasonable safeguards to protect your information. If a breach of certain personal information occurs, we will notify affected Virginia residents and others as required by Code of Virginia § 18.2-186.6.
How long we keep it
We keep contact and job records for as long as needed for service, warranty, tax and legal purposes, then delete them.
Your choices
You can ask us to access, correct or delete the information we hold about you, subject to legal record-keeping requirements. Virginia's Consumer Data Protection Act may give additional rights to the extent it applies to us. Call (571) 760-4451 or use our contact page.
Children
This website is not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy. The effective date at the top shows the latest version. See also our terms, disclaimer and the McLean plumber home page.
Sources
Questions about your information? Call us.
Call McLean Plumber Works any time, day or night. A plumber picks up and talks you through next steps.